Imprint

Responsible:Verantwortlich:

Mertz Pharma Handel GmbH

Jens-Peter Mertz
Fangdieckstraße 36
22547 Hamburg

Contact:

telephone number: +49 40 81972698
telephone number: +49 40 58979895

fax: +49 40 81972687
e-mail: info@mertz-pharma-handel.de

Register entry:

Entry in the commercial register
Register court: Hamburg Local Court
Register number: HRB 11 96 52

VAT ID:

VAT ID No. DE 279094104

EORI number:

DE493657652748878

Supervisory authority:

Freie und Hansestadt Hamburg
Behörde für Justiz und Verbraucherschutz
Amt für Verbraucherschutz
Abteilung Pharmaziewesen und Medizinprodukte -V423-
Postfach 302822, 20310 Hamburg

Bank details:

Hamburger Sparkasse
BIC-CODE: HASPDEHHXXX
IBAN: DE57200505501265194256

Deutsche Bank
BIC-CODE: DEUTDEDBHAM
IBAN: DE66200700240650099500

Concept, design & implementation:

SERIOUS GmbH
Digital Marketing Agency

Jungfernstieg 38, 20354 Hamburg

telephone number: +49 40 200 002-217

website: www.serious-usa.com

e-mail: think@serious.de

General Terms and Conditions:

General: These General Terms and Conditions of Sale shall enter into force on 7 October 2011 and replace our General Terms and Conditions of Sale valid until that date. Our deliveries, services and offers are made exclusively on the basis of these terms and conditions. They shall also apply to future business relationships, even if they are not expressly agreed again. Deviations – in particular the validity of the buyer's purchasing regulations – require our express written approval and are otherwise rejected. Our offers are subject to change and verbal side agreements are only binding for us if we confirm them in writing or comply with them by sending the goods.
Prices: Our prices are subject to change and apply exclusively to domestic demand. The prices valid on the day of delivery will always be invoiced.
Delivery: We deliver free of charge using the most economical shipping method of our choice. Additional costs will be charged for special requests. All shipments are sent at the expense and risk of the buyer. Delivery is deemed to have been made as soon as the goods have been properly handed over to the post office or parcel service. Orders are generally processed immediately. If, in individual cases, immediate delivery of the entire order is not possible, we reserve the right to make partial deliveries. A fixed delivery time is only binding if it has been agreed in writing. We shall be released from our delivery obligation if our supplier does not deliver or does not deliver on time. There is no obligation to obtain supplies from third-party suppliers. Cases of force majeure – defined as events that cannot be prevented by proper business management – shall suspend the contractual obligations of the parties for the duration of the disruption and to the extent of its effect. If the resulting delays exceed a period of 6 weeks, both contracting parties are entitled to withdraw from the contract with regard to the scope of services affected. No other claims shall exist. In the event of non-compliance with the terms of payment, our delivery obligation shall be suspended.
Payment: Individual or monthly collective invoices are due and payable within 7 days of the invoice date without any deductions, unless otherwise agreed.
If the deadline is exceeded, interest will be charged at the standard bank debit interest rate, but at least 4% above the discount rate, plus €2.50 reminder fee, subject to the assertion of further damages. A payment is only considered to have been made once we have access to the amount. Payments are first applied to the costs, then to the interest and finally to the principal. We reserve the right to deliver against cash on delivery or advance payment in individual cases. Only undisputed or legally established claims entitle the buyer to offset or retain payment.
Retention of title: The delivered goods remain our property until all our current and future claims arising from the business relationship, including ancillary costs and interest as well as balance claims from a current account relationship limited to the business relationship, have been paid in full. The customer shall remain liable for all claims until payment has been made in full in accordance with paragraph 1 is not entitled to pledge the goods to third parties or to transfer ownership of them as security. In the event of foreclosure or other access or seizure by third parties to the reserved property, the customer is obliged to inform us immediately and to notify the third party immediately of our reservation of title. In the event of breach of contract by the customer, in particular in the event of default in payment, we shall be entitled to take back the purchased item. In this case, the customer authorises us to have the purchased item collected by authorised representatives in writing, who may enter the customer's business premises for this purpose without the collection being considered unlawful interference. The customer is obliged to provide information about the whereabouts of the goods, provided that this does not violate his duty of confidentiality in accordance with § 203 StGB (German Criminal Code). Our taking back of the purchased item does not constitute a withdrawal from the contract, unless we have expressly declared this in writing. We are entitled to sell the returned goods at the best possible price by private sale. After deduction of reasonable disposal costs and any applicable sales tax, the proceeds shall be credited against the customer's liabilities, and any excess proceeds shall be paid out.
Warranty: The buyer must inspect the goods immediately upon receipt, otherwise the goods shall be deemed to have been approved. Complaints will only be considered if they are made in writing within two working days of receipt of the goods – or, in the case of hidden defects, within two working days of their discovery – and accompanied by supporting documentation. Our warranty is limited to taking back goods in exchange for goods that are free of defects. If we fail to deliver replacement goods free of defects within three weeks of the buyer's request for replacement delivery, the buyer shall be entitled to choose between rescission or reduction. Rejected goods may only be returned with our express consent.
Returns: Properly delivered goods may only be returned or exchanged by prior agreement. We reserve the right to destroy unsolicited returned goods without replacement. In all other respects, our separate returns policy applies.
Data storage: Customer data is stored and processed to the extent necessary for business purposes and permitted under the GDPR. Further information on data protection can be found here: Mertz pharma Handel GmbH /Datenschutz

Place of performance and jurisdiction: The place of performance for deliveries of goods, payments, other contractual services and jurisdiction, including actions on bills of exchange and cheques, is Hamburg. Hamburg Local Court, Commercial Register: HRB 11 96 52

Responsible for the content of the website: (mandatory information according to § 55 para. 2 RStV and § 5 TMG):

Mertz Pharma Handel GmbH
Michel Mentschke
Fangdieckstraße 36
22547 Hamburg

telephone number: 04081972698
kommunikation@mertz-pharma-handel.de

Despite careful content control, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content. All names, terms, symbols and graphics used here may be trademarks or registered trademarks owned by their legal owners. The rights to all trademarks and registered trademarks mentioned and used belong exclusively to their owners.